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Noticeboard

Closure for Training

The surgery will be closed for clinical staff training on Thursday 24th May from 12:30 to 18:30

Vacancy

We have a vacancy for a part time Healthcare Assistant. Please contact the Practice Manager for more details on the role and how to apply. The Job Description and Person Specification is available from reception  

New staff

Nurse Beverley Conway started 23/04/18

Dr Charlotte Alexander starts 09/05/18

Tests & Results

When tests are taken - you will be told how to obtain the result and how long it is likely to take for the results to come back. 

Please note that we have a strict policy regarding confidentiality and data protection. Therefore we will only give out results to the person they relate to unless that person has given consent to give the results to someone else. 

If you ring for the results - please do so outside our peak time which is early morning.

You do not usually need to speak to your doctor as they will leave a simple message to be passed on to you. For example  “test results satisfactory, no further action” or “ask patient to speak to doctor”. There is usually no urgency to do this and it generally means there is a need for some further discussion or to agree a plan of action. If a result required urgent action - the surgery would try to contact you. 

Please note that receptionists cannot give out any results unless they have been checked by a doctor and a comment placed against them. 

Before speaking to us, please allow at least:

  • 3 working days for most blood and urine samples. Samples to virology can take longer
  • 7 working days for stool samples
  • 10 working days for biopsies and surgical specimens

If we do a swab test or you are given a swab test to do at home, please allow 3 working days before telephoning for your results.

For X-ray results please allow 10 working days.

You may also be able to access your results online. Please ask at reception about registering for online access.

Samples

Please note - samples should only be brought to the surgery if a member of the clinical team has asked you to do so.

If you are asked to provide a sample and for the health and safety of our staff please:

  • Only use the sample containers provided 
  • Clearly label the container with your name, date of birth and GP’s name
  • Put the container into a plastic bag
  • Hand deliver it to a receptionist before 13:00 to ensure it is ready for the last collection and delivery to the lab
  • Make a note to contact us to obtain the results

 
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